Privacy policy

Welcome to Wondy. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.wondy.shop or make a purchase from our store.

Information We Collect

When you visit our website, place an order, or contact us, we may collect information including:

  • Full name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment information (processed securely by our payment providers)
  • Order history
  • IP address and browser information
  • Device information
  • Cookies and website usage data

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Prevent fraud and unauthorized transactions
  • Improve our website and shopping experience
  • Comply with legal obligations

Payment Security

Payments are securely processed through trusted third-party payment providers. Wondy does not store your complete credit card or payment information.

Cookies

Our website uses cookies to:

  • Keep products in your shopping cart
  • Remember your preferences
  • Improve website performance
  • Analyze visitor activity
  • Personalize your shopping experience

You can disable cookies through your browser settings, although some website features may not function properly.

Third-Party Services

We may share necessary information with trusted service providers including:

  • Payment processors
  • Shipping carriers
  • Marketing providers
  • Analytics providers
  • Shopify and related services

These providers only receive the information necessary to perform their services.

Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Object to certain processing
  • Withdraw consent where applicable

To exercise these rights, contact us using the information below.

Data Retention

We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective immediately upon posting on our website.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Store Name: Wondy

Website: www.wondy.shop

Email: support@wondy.shop